FAQ - Frequently Asked Questions
Trusted Elevator Service in Philadelphia and Beyond
What days are Pincus Elevator open for on-site services?
Our regular service hours are Monday – Friday 7:00 am to 3:30 PM. Our office hours are Monday – Friday 8:00 AM to 4:30 PM.
Are there any special offers available?
Free capital planning for your building’s elevator and free elevator consultations is available for all new potential and existing customers. Discover how we can start servicing your elevators and call 610-738-4350 or email firstname.lastname@example.org for more information.
What areas in Pennsylvania, New Jersey, and Delaware do you service?
Greater Philadelphia Area, Lehigh Valley, Chester County, Montgomery County, Lancaster County, South Jersey, and Northern Delaware.
What types of businesses do you service?
We service both small and large businesses related to small and large multi-family apartments, office buildings, health care, shopping centers, malls, and skyrises.
Do you service and install elevators for private homes?
No, we do not. Pincus Elevator specializes in commercial and multi-family apartment buildings.
Do you install, repair and service elevator security systems that are needed for specific floor access?
Yes, we work in conjunction with the building’s security company.
Do you provide same-day emergency service?
Yes, and we have a 24/7 emergency call center. If an elevator emergency happens the service number to call is 610-738-4350 for all Pincus Elevator Company customers.
Are there any warranties with these services?
Generally Yes. Most large projects feature a manufacturer warranty for most equipment installed. This will be discussed with your project manager prior to any work beginning.
Are payment/financing options available?
Yes, we will work with the customer on a schedule of values and payment terms but do not offer to finance.
Do you test and repair elevators?
Yes, we test, repair, do inspections and provide frequent maintenance that is available for all of our clients. Please visit our Maintenance page for more information.
Is Pincus Elevator insured and certified?
Yes, our business and all of our technicians are fully insured and enrolled in our certified elevator technician program.
Are any job openings available to become a Pincus Elevator Technician?
Please visit our Careers page and send us your current resume for employment consideration.