Fixing an elevator is just like any other appliance repair, right? Not so fast. Making sure an elevator is in working order or gets repaired as fast as possible can make a huge difference to people who depend on them. Elevators are vital links to the outside world for many people, so choosing the proper elevator service company is an important decision.
Before you install that elevator, think about who will service it. If you already have one, how do you know the current service contractor can meet the highest standards? Here are the critical items any elevator service company must be able to handle.
Do They Hire Well-Trained Elevator Mechanics?
First, start with the basics: Does the mechanic who will be servicing your elevator know your specific equipment—has he or she been trained on it? Does the company provide ongoing training? The answer to this latter question gives a sense of how seriously the company takes training its mechanics.
Do They Have Plenty of Mechanics Nearby?
How deep is their bench of mechanics in your area? The answer can indicate how fast they can come to your rescue. A shallow bench means you could be left waiting when you’re in desperate need of an urgent elevator repair.
What Are Their Service Hours?
Do they offer service around the clock? Breakdowns don’t always occur during the day, and a reliable team will be able to respond 24/7.
Are They Well Equipped?
What about parts—does the company keep them on hand? If not, that can mean waiting for them to be shipped across the country. That means a longer-period of stair climbing, more people marooned on top floors, and more tenants unhappy with their landlords.
Are They Protected?
Finally, what sort of insurance do they have? Coverage needs to be complete enough to free you from liability if there is an accident due to negligence on their part.
It’s critical that you choose your elevator maintenance provider carefully—a lot of people will be riding on it. If you have an elevator in PA, NJ, or DE that needs repair or regular maintenance, Pincus Elevator Company has an expert team of mechanics ready to answer all of the questions above and provide the best service at competitive pricing. Contact us today to learn more.